System Requirements

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Be sure to clear your web browser's cache before starting a course.        Directions to Clear Cache
  • Chrome 17+, Microsoft Edge, Internet Explorer 6.0+, Firefox 2.0+, Safari 3.0+
  • Adobe Flash Player 9 or higher
  • Sound card and speakers or headphones
  • Chrome 17+, Firefox 2.0+, Safari 3.0+
  • Adobe Flash Player 9 or higher
  • Speakers or headphones
Mobile Devices:
  • Adobe Flash Player is required to view FPC classes. Refer to your device manual to determine if it supports Adobe Flash. Apple iPad and iPhone do not support Adobe Flash and you will not be able to view FPC courses on these devices at this time. Learn more about Adobe Flash Player, click here.
  • For viewing the multimedia courses, we strongly recommend broadband (256 kbps or higher) Internet access (DSL/Cable).
  • We have optimized the courses for dialup (modem) connections. Please allow longer loading time.
  • Additional self-help is available in our Help FAQ.
  • Assistance is available during business hours from Northwest Media via phone and email. See our contact information for phone numbers and email addresses.
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©1999-2018 Northwest Media, Inc.      Questions?   Call toll free: 800-777-6636      Email: fpc@northwestmedia.com